Waste Management - Abandoned trash container with waste for over a month.
I called about an abandoned trash can two blocks from my house approximately 3 week ago. It is located on a street with no houses.
WM picked up my trash cans instead of the abandoned one. I have been without trash cans for over a week and the abandoned trash can still has not been picked up. WM has lied to me at least four times regarding delivery of my trash cans and removal of the abandoned trash can. They have no idea how to handle anything that is out of the ordinary.
They promise you anything to get you off of the phone and never follow through.
Three weeks to remove a trash can full of garbage and over a week to return customer trash cans removed by mistake is totally unacceptable business practice!
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
Waste Management Cons: Customer service.
Location: Palmdale, California
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Hello, sorry this happened. We'd like to assist with your concerns.
Please email us your address and contact information, so we may better assist you.
Our email address is wmcares@***.com (Subject: Palmdale, CA). Thanks, ^RM.