Dundee, Illinois
Not resolved
Customer service
Exchange, Refund and Cancellation Policy

I'm cancelling my service for Waste Management because they do not pick up any yard waste in my location....ever!!!! So I'm cancelling my service with them, and in the conversation, they decided that I would receive a $25 dollar pick up fee for taking back their containers.

What a *** joke? Your service sucks, and I have to pay you to pick up your containers. Sounds like a bs scam to continue the trashy name of WM!!! How can a company do this?

Is there a lawyer out there to dispute this charge. I'm being robbed!

Product or Service Mentioned: Waste Management Waste Collection.

Reason of review: Pick up fee.

Monetary Loss: $25.

Preferred solution: Let the company propose a solution.

Waste Management Cons: Response to complaint, Unnecessary fees.

  • contract termination date
  • Waste Management Trash Removal
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thats 150 plus fuel


Hello- We can assist with your charge concern. Please send us your account & contact details, so we may review this further & assist in resolution.

Our email address is wmcares@wm.com, Subject- Review #802153-.

We look forward to your email. Thank you, ^RM