I had been a customer for 6 years. After doing some homework I found another trash company that would do the same job for $83.00 cheaper.
When I went to cancel they wanted $380.00!!! I would never sign a contract with this company. I would never use this company. The contracts are for 3 years and then re-new every year on the date of expiration.
The tricky part here is you have to give them 6 months notice and you are stuck with them for that 6 months! You could be stuck with them for a total of a year and a half if you notify them at the date of your anniversary!
You can't talk to anyone on the phone. There service is not that great.
If I were looking for a trash company I would suggest a company that is local.
Reason of review: Problems with payment.
Preferred solution: Full refund.
Waste Management Cons: Corrupt contract.