Denver, Colorado
Not resolved
1.0
Details
Customer service
Product or Service Quality
1 comment

I had been a customer for 6 years. After doing some homework I found another trash company that would do the same job for $83.00 cheaper.

When I went to cancel they wanted $380.00!!! I would never sign a contract with this company. I would never use this company. The contracts are for 3 years and then re-new every year on the date of expiration.

The tricky part here is you have to give them 6 months notice and you are stuck with them for that 6 months! You could be stuck with them for a total of a year and a half if you notify them at the date of your anniversary!

You can't talk to anyone on the phone. There service is not that great.

If I were looking for a trash company I would suggest a company that is local.

Reason of review: Problems with payment.

Preferred solution: Full refund.

Waste Management Cons: Corrupt contract.

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Anonymous
#944681

We'd like to look into this. Please email wmcaresonline@wm.com (Subject: Denver, CO) with the account address and your contact information, so we may further assist. Thank you.