Waste Management
Reviews and Complaints
Waste Management - Waste Collection Review from Springfield, Illinois
Rip Off
- Rates
- Rate
- Corrupt contract
Preferred solution: Price reduction
Waste Management - Cancellation Policy Review from Marshall, Texas
Dumpster Review
Drivers and Staff dont give a flying Duck
Waste management scam
- High price increase
- Corrupt contract
- Bad serviced
RIP OFF: charging service resume fee when service was never cancelled!
I missed my payment and was billed for late fee with was fine and I paid that promptly. They then send another bill for "resumption of service".
They claim that since my payment was late service was suspended, even though they kept servicing me. To add insult to injury, earlier in the year they changed my pickup date and then missed 2 pickups and refused to refund me for that!
I have called and emailed to no avail - calls are cut off with "someone will call you back" and they never do, emails are not responded to. STAY AWAY from them, you can find MUCH CHEAPER local trash collectors!
- Rate and the service
Preferred solution: Full refund
WM refuses to provide service
Preferred solution: Deliver product or service ordered
Waste Management Waste Collection Review
Review in Utility category from Pompano Beach, Florida
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Verified Reviewer | Centerton, ArkansasWM charged me a bogus bill after I had paid and is now attacking my credit.
- Monopoly of the service
Preferred solution: Deliver product or service ordered
Waste Management - Waste Collection Review from Merced, California
6 year costumer charged $380.00 to get out of contract.
- Corrupt contract
Preferred solution: Full refund
Never comes through with their promises
No pick up of trash
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Kathy- Thank you for your outreach. We are reviewing the account, and will be in further follow up soon.