I have weekly trash pick up by WM. Good Service! In March 2017, when a contractor I hired at my house needed a dumpster, I ordered one through WM. WM delivered, contractor filled up and WM picked up as scheduled. At the time I ordered the dumpster, my credit card was...
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h.kitchener
h.kitchener

You encountered what seems to be typical "customer service" at many businesses---the employees have little common sense, no ability to speak or think coherently, but are still...

Anonymous
Waste Management

Hi, this is not what we want to see. We're very sorry to hear about your experience with us. We'd like to look into address all your concerns. Please email wmcares@wm.com (sub...

2.3
I liked
  • Prompt service and personnel
I didn't like
  • Do not resolve complaints
#1080221
Reply to reviews
First my service was interrupted on one of my 3 accounts because the website (signed up for paperless) showed no balance owed when in fact there was a balance. No notification whatsoever other than one day my bins were missing. Immediately called, made the small...
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Anonymous
Waste Management

Hello, we're sorry to hear about your experience with us. We'd like to look into this further. Please email wmcares@wm.com (sub:#1060810) with your address and contact info so...

3.9
#1060810
Reply to reviews