State: Arkansas Product: Waste Management Residential Waste Collection Clear all filters (2 of 215 reviews match)
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1.7
Details
Waste management sucks.. They don't pick up trash on scheduled days, the call center lies and says they will personally call you back when they hear from the area supervisor and don't. This has gone on for 4 days now and still no call backs... They have no problems...
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1 comment
Anonymous
#1154333

Sorry to read about this, if you'd email your service address and contact information to wmcares@wm.com (Subject #841623) we'd be happy to review and research this further. Thank you. ^DB

Review
#841623 Review #841623 is a subjective opinion of poster.
Service
Waste Management Residential Waste Collection
Reason of review
Bad quality
1.0
Details
So it does no use to contact these Waste Management customer service people on line as they only give you is lip service with broken promises. They ask for your contact info and address to have the problem taken care of but again empty promises. City council of...
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2 comments
Gregory A Gamble
#1634792

Ain't it great when the route drivers break stuff and YOU have to take the time to resolve the problem THEY created? I also think most drivers are too LAZY and / or just don't care enough to a) flip open the lid before they dump the can and / or b) ensure that all the contents were emptied and not stuck or hung up in the can. I was putting some of my recycle items in the top of my trash can to save the hassle of hauling out that stupid recycle bin, but apparently it's too much work to look in the can before they dump it.

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Review
#828874 Review #828874 is a subjective opinion of poster.
Service
Waste Management Residential Waste Collection
Cons
  • On line customer service
Reason of review
Poor customer service

Contact Waste Management Customer Service

Mailing Address:
WM Headquarters
1001 Fannin, Suite 4000
Houston, Texas 77002
United States
Phone:
(713) 512-6200
All Waste Management Contacts