245 East Walton Boulevard, Pontiac, MI 48340
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1 comment

Avoid Bagster and Waste Management. What appears as a good idea is way too costly.

Only $30 for the green bag. What they don't tell you is how much pickup will cost. And then they claim the driveway was obstructed by a car, or the bag was too close to the garage or something else. They are not clear about the things they will look for so they have an excuse to not perform as agreed.

The info is not on their website, not in the terms and agreement fine print. Just some vague stuff printed on the bag wrapper. then they want another $50.

I should have known better than to try to do business with Waste Management. Unethical, deceitful and never a good value for the services they agree to do, and then they find all kind of reasons why their customers are at fault.

Use a local service.

Better service, price and the owners are likely to be neighbors or live in a nearby town. Support your local businesses.

Reason of review: Problem with delivery.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Waste Management Pros: Customer service lady i talked to was good.

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Larry Taylor
#1706582
Home Improvement Expert

According to Waste Management FAQ page, if you have any problems with delivery you should contact Waste Management customer support by phone at 866- 797-9018 or send an email at wmcares@wm.com