Corona, California
Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
3 comments

On Feb 9, 2015 I closed the account. I called every week to make sure the account closed and they told me yes the account is closed and I have a refund for over payment.

On March, April, and May of 2015 they charged me the monthly fee plus late fee.

I kept calling and all they say sorry, sorry, sorry but they do not fix the problem. I don't know what to do, I can't take them to court for 220.00 dollars because its too small and I closed the account but they keep charging me plus late fees.

Reason of review: Poor customer service.

Monetary Loss: $220.

Waste Management Cons: Very bad service.

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Anonymous
#980525

Has anything ever been done to rectify the problem?

Anonymous
#980113

Resolving matters like this is important to us. If you could please send us an email to wmcaresonline@wm.com (Subject: Corona, CA) with your address and contact info, we’ll look into this further. Thank you and sorry for the inconvenience.

Anonymous
#980109

Resolving matters like this is important to us. If you could please send us an email to wmcaresonline@wm.com (Subject: Corona, CA) with your address and contact info, we’ll look into this further. Thank you and sorry for the inconvenience.