Last year we notified our WM rep that we are cancelling our contract. Said we need to do it in writing.
Mailed the notification in and was 2 days over the notice period they require, so the contract could not be cancelled and auto-renewed. That first month they just about doubled our fee. So now we were paying a lot more money and now that the contract has finally ended this year, I get another bill for all of these other fees and a removal fee of their dumsters. I even asked about any termination fees and was told there are none.
We deal with hundreds of other companies in our business, this is by far the worst one I have ever dealt with. Never use Waste Management.
Monetary Loss: $3498.