Princeton, Wisconsin
Not resolved
1.3
Details
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Value for money
2 comments

Signed up with Waste Management in 2008. Split cost with 3 neighbors on private property.

Got locked into a never ending contract..........jumped through the hoops and emails and ridiculousness....and they still charged me $150 for pick up at the end of the contract. I had the dumpster for 8 years, by the way. Customer Service is a joke. They are no help whatsoever and just refers to the contract.

Never Ever Again will I get Waste Managment!!

They do not care about there customers........only there bottom line.

If they charge 150 dollars after you have been a loyal customer for 8 years, there is something wrong with their business model.

Never sign a contract or do anything without it being in writing. It is a racket.......

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1184725

Hello, very sorry to hear about this experience. We would like to look into this further on your behalf.

Please email us at wmcares@wm.com (subject: #881102) with your address and contact information. Thank you ^dn

Anonymous
#1184713

Hello, very sorry to hear about your experience. We would like to learn more about it.

Please email us at wmcares@wm.com (subject: #881102) with your address and contact information so we can look into this further. Thanks ^dn