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This morning I placed used carpet at our curb to be picked up by Waste Management.The volume of carpet was ~ 18" high, 60" long & 40" in width.

When the truck approached our driveway I went to the curb to help load the carpet in the truck. The driver issued me a ticket and refused to allow the carpet to be loaded into the truck.

We have been paying for private back yard/house service from Waste Management for years.

What lousy service!It appears that the Undercover Boss program and the environmentally aware commercials do not translate into environmental protection or care for customers.

Review about: Waste Management Customer Care.

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