Moments ago I spoke with a very rude customer agent about signing up for recycling. Ended the discussion with cancelling my service due to the extremely poor service.
Been a customer since 2003 and my garbage can was stolen. I assumed that waste management would have some specials reserved for folks who have been customers for more than 7 years. The agent wanted to charge me $ 80 for a replacement garbage can plus $30 for the delivery fee. I won't be going forward with this company as I felt no loyalty given my years of being a customer.
And the woman working at the Englewood office should have to take classes in customer service.