With a signed contract, they keep adding charges and raised my rates 20% per year. When I called to see when my contract was up, the " retention team" went to work suspecting I wanted out...just exactly as my new waste carrier warned me they would do.
Never answered the phone! Luckily, I got the date and I'm gone. Waste management charge was $195.00 per month 2yd dumpster every other week. New carrier is $74.00 per month.
Also charged $200 to remove old rusty dumpster.
You'd be *** to do business with this company. Fifteen years ago when I started with them they were fine, but now they are low lifes.
Product or Service Mentioned: Waste Management Waste Collection.
Reason of review: Pricing issue.
Monetary Loss: $3500.
Preferred solution: Dump this company and replace..
Waste Management Cons: Corrupt contract, Corrupt contracts.