Jacksonville, North Carolina
Not resolved
Customer service
Product or Service Quality
1 comment

Got the letter around the end of March that they had bought out rays refuse good service for 3 years well the first week they were supposed to pick up on Tuesday no p/u called on Thursday they picked up on Friday saying sorry but they are new trying to get it together, 2nd week called on Thursday again they didn’t pick up at all, 3rd week same but on Friday I come home and no trash can called nobody knew a thing about it said they would bring me out another can on Friday or Monday we’ll monday 100pm no can I call in get told we have no idea when we can get you a can there on delay.

Well I cancelled this extremely poor service and am with another company

Reason of review: Poor customer service.

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Thank you for bringing this to our attention. We apologize for the frustration caused by this situation.

We responded to your Private Message, requesting you respond with the service address and your contact info so we can look into this right away.

We look forward to your response and getting this resolved. ^mp