I moved to a new house and for some reason my first two payments were not showing up as paid even though they were indeed paid on time.I had to call my bank to get tracking numbers then WM had to research.
3 weeks later I still have a suspended account and my trash has only been picked up once. I have called 4 times in the past week. Each time they say they are sending a "courtesy pick up" but it does not happen. They are flat out lying.
I made the payments, did nothing wrong and they still will not pick up the trash.
Disgusting - I am calling the health department tomorrow.Not sure if it will help.
Review about: Waste Management Waste Collection.