I moved to a new house and for some reason my first two payments were not showing up as paid even though they were indeed paid on time. I had to call my bank to get tracking numbers then WM had to research.
3 weeks later I still have a suspended account and my trash has only been picked up once. I have called 4 times in the past week. Each time they say they are sending a "courtesy pick up" but it does not happen. They are flat out lying.
I made the payments, did nothing wrong and they still will not pick up the trash.
Disgusting - I am calling the health department tomorrow. Not sure if it will help.
Product or Service Mentioned: Waste Management Waste Collection.