State: Minnesota Product: Waste Management Commercial Waste Collection Clear all filters (2 of 43 reviews match)
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Product:
1.0
Details
Waste Management - Poor service followed by poor excuses
We recently experienced a snow storm that caused delays across the board in my city. It is normal, and acceptable, for trash service to be delayed due to these storms. Waste Managements (WM) initial message was that service would be a day late. Their second message...
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2 comments
WMCares
#1660296

Hello, we apologize for the delays due to the weather. We responded via private message.

Look forward to your response. ^mp

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Review
#1483136 Review #1483136 is a subjective opinion of poster.
Service
Waste Management Commercial Waste Collection
Pros
  • Very little
Cons
  • Uneducated responses
  • Horrible customer service - fail
  • Terrible service
Reason of review
Poor customer service
Loss
$1
Preferred solution
Deliver product or service ordered
Tags
  • poor
2.3
Details
We have had WM for just about ten years and as of today I realize we are not a valued customer to them at ALL. Thanks for gauging us after we were loyal customers to you. We had other choices but thought that you were a good company. I was wrong. For some reason we...
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3 comments
Anonymous
#1538080

Price gouging rate increase 13.57 I thought was illegal, anything over 10 percent is illegal

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Review
#1313098 Review #1313098 is a subjective opinion of poster.
Service
Waste Management Commercial Waste Collection
Pros
  • Boo
Cons
  • Defrauded me into keeping service another year
  • Deceitful business practices
  • Expensive
Reason of review
Pricing issue
Loss
$4000
Preferred solution
Let the company propose a solution
Tags
  • Horrible
  • Waste Management Price Gauging

Contact Waste Management Customer Service

Mailing Address:
WM Headquarters
1001 Fannin, Suite 4000
Houston, Texas 77002
United States
Phone:
(713) 512-6200
All Waste Management Contacts