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Missed pick upsWaste management of Woodstock Georgia is thie sorryest refuse pick up I have ever used. They come late or not at all. This last Friday they only emptied half of the rolloff container, when I called to complain they said there would be a service charge to come out and pick up the rest of it.

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Larry Taylor
Home Improvement Expert

According to Waste Management FAQs, if the company missed a scheduled pickup, please report it. To report a missed pickup:

  1. Log in to your My WM Account From My WM Dashboard,
  2. Go to My Services under What Can I Request Select Report Missed Pickup all required fields on service form,
  3. Submit.
    Do consult "Waste Management Q&A" section on PissedConsumer website in order to get help with your issue.


And no matter how often they skip you they'll still charge you the full rate! They should offer you a discount for each pickup missed.