Columbus, Ohio
Not resolved

I was out of the country for two months and was not able to pay the bill in time. And I never received email or calls about service suspension.

Even on their website, my trash pickup date is still valid.

(Plus we were not home for two months, and they earned these two months service fees from me without any service provide. There were no trash on the curbside at all for two months!) After I came back and paid the balance, I was charged for restoring fees.

Product or Service Mentioned: Waste Management Residential Waste Collection.

Reason of review: Order processing issue.

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Did you call to tell them you would be away for two months? Because if you didn't, then you owe them. It's common sense.


I definitely paid them. My point is that there is no notification of service suspension.