After being a customer for ten years we moved and canceled our contract after paying our three-month invoice. We called to ask about the refund for the unused portion for that quarter.
We were told we don't get that money back because we paid it and they don't issue refunds in Pennsylvania. We were told we should have read our invoice. This seems like a real scam. They just guaranteed that we will never use Waste Management again in the future for any reason.
And we will be sure to tell everyone we know not to use Waste Management. Made it to 100 words.
Product or Service Mentioned: Waste Management Residential Waste Collection.
Reason of review: Return, Exchange or Cancellation Policy.