They was supposed to pick up my garbage can a Thursday, they didn't do it so I called and the person on the phone said it was their fault, and he was going to send a driver to pick it up on Friday or Monday. On Tuesday I called back because they didn't come, and the person told me that the driver went to my house on Monday but the garbage can was not outside, that's a lay!!!
the garbage can was there since Thursday!, so he said there is nothing he can do, and that I have to wait until next Thursday, and they are going to pick up only the regular amount! This company really sucks !!
Product or Service Mentioned: Waste Management Residential Waste Collection.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Waste Management Cons: Lack of respect for customers.