Beavercreek, Ohio

several times, either the trash or recycle was not collected. Called customer service was told to wait till the following week or said they would send someone out to collect - which never happened.

As for my trash guy, he is really good, so I would assume he was not working when my pickup did not occur.

I would rate WM customer service poor, telling me to wait to the next week for pickup after I pay for weekly service is unbelievable!

I am canceling and requesting my money back and going with another provider. Not happy with poor service at all

Product or Service Mentioned: Waste Management Waste Collection.

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They missed me day before yesterday. Called them and they promised to "GET RIGHT ON IT".....Well, it's still sitting out there. It's the day before Christmas so should I decorate the damned thing?


They promised to send someone out to pick up, and never did. Same Story. You cannot get an honest answer from them.