several times, either the trash or recycle was not collected. Called customer service was told to wait till the following week or said they would send someone out to collect - which never happened.
As for my trash guy, he is really good, so I would assume he was not working when my pickup did not occur.
I would rate WM customer service poor, telling me to wait to the next week for pickup after I pay for weekly service is unbelievable!
I am canceling and requesting my money back and going with another provider. Not happy with poor service at all
Product or Service Mentioned: Waste Management Waste Collection.