After nine months in a new space with WM service, we decided the business had grown too fast. We moved back to the garage and laid off an employee.
WM gives absolutely NO quarter for this. Even though we have no use for their service, they want to charge $1,200 for their "damages"! They are the only vendor I have used in 7 years of business that has treated me like this. If all did, we would be filing for bankruptcy!
Still with WM's deceitful contract hold, we will most likely furlough out newest employee and leave him out with no pay for the holiday season. What a load of rubbish!
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1200.
Preferred solution: No cancellation fee.
Waste Management Pros: Hard working collectors.
Waste Management Cons: Rates, Uneducated responses, Usurious cancellation fee.