Doylestown, Pennsylvania
Not resolved
5.0
Details
Exchange, Refund and Cancellation Policy
Reliability
1 comment

I placed a call to waste management today Friday approx. 1 pm concerning a dump permit, KAREN answered the phone.I told her I was a resident but did not have a vehicle registered, she sighed and told me I probably would not be able to get a sticker?

I asked to speak with a manager, Friday afternoon is like a holiday up here-no manager . She took my name and number and said if a manager comes in they would call me- no call. I asked her if she could call the town hall and help me resolve this issue? She said no she doesn't have the authority?

Then told me I was rude??I couldn't believe it, no help, she acted like I was bothering her? I hope she doesn't answer the phone when I call back again on Monday.

Product or Service Mentioned: Waste Management Dumpster Rental.

Reason of review: Poor customer service.

Waste Management Cons: Karen-very rude.

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Anonymous
#1100441

Very sorry to read of this experience. Please send us your service address & contact details, so we may better assist.

Our email address is wmcares@wm.com (Subject: Doylestown, PA). Thanks, ^RM