207 Marston St, Lawrence, MA 01841, USA
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1 comment

terrible company, try to find any way to charge customers. even overload a little bit , they charge almost 3 times' loads.

example: one month for 4 times , each week, one load, one load is around $43 . they charge one month around $173.00 for four times. if the dumpster is a little bit more on the top just for one load, they charge extra more than $110 for that small amount. in their contract, they bind for 3 years, If you are not happy and satisfied with their much more extra over charge service , you have to pay more then half year's cost to get rid of that.

please be careful about their contract. and also their charge is more than average around Lowell area Another thing I would mention is: if you call them to pick up some large stuff, they ask you pay on phone by credit. if you ask them to give you receipt, they do not give.

(before one or two their representatives gave informal receipts from email) but now they reject to give receipts through email or mail, they claim that they do not do that. This is unacceptable and not normal in the business world.

Product or Service Mentioned: Waste Management Dumpster Rental.

Reason of review: Pricing issue.

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Anonymous
#1377850

Hello, thanks for reaching out to us. We're sorry to hear about your experience.

We would like to help and look into. Please send your address and contact info to wmcares@wm.com (sub:#1107308) thank you ^yn