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2 comments

I just discovered that for about 10 years I have been charged for three 96 gallon containers instead of the two I have. I have called about this issues and I was told that I would only receive a credit going back one year.

This is not acceptable nor is it fair.

This is a pretty decent some of money and if needed I will contact an attorney. Refunding the sum I was over charged is only fair, don't you agree?

Product or Service Mentioned: Waste Management Waste Collection.

Reason of review: Problems with payment.

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Anonymous
#1645494

It has been over a week since I sent info requested to your email address and still no reply.

Anonymous
#1640475

Hello, thank you for taking the time to bring this to our attention. We understand your frustrations and appreciate you taking the time to let us know about this.

I would be happy to address your concerns, please send your account information to wmcares@wm.com) or call 1-713-512-6200 option 3. Thank you.