I am another dissatisfied consumer of waste management company based out of Houston, TX.
I have a small apartment unit in Bellmead, TX, and Waste Management company has a monopoly there. If they find one small piece of trash just of the dumpster, they charge me $180. This is a rip off. They only send me those pictures when i ask them why I was overcharged after I receive the bill.
I cannot keep calling them for resolutions - I like to be notified when incident happens - I heard drivers get commissions for doing this, so consumers can be ripped off..
I would like to complain this city and state if possible. I might even go to the local congressman if I have to.
Product or Service Mentioned: Waste Management Residential Waste Collection.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Waste Management Cons: Overcharging fees without proper notification.