677 Selby Ln, Waco, TX 76705, USA
Not resolved
1.4
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Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
1 comment

I am another dissatisfied consumer of waste management company based out of Houston, TX.

I have a small apartment unit in Bellmead, TX, and Waste Management company has a monopoly there. If they find one small piece of trash just of the dumpster, they charge me $180. This is a rip off. They only send me those pictures when i ask them why I was overcharged after I receive the bill.

I cannot keep calling them for resolutions - I like to be notified when incident happens - I heard drivers get commissions for doing this, so consumers can be ripped off..

I would like to complain this city and state if possible. I might even go to the local congressman if I have to.

Product or Service Mentioned: Waste Management Residential Waste Collection.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Waste Management Cons: Overcharging fees without proper notification.

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Anonymous
#1454753

Thank you for reaching out, please email your address to wmcares@wm.com (subject Review #1217967) and we will be happy to look into this for you. Thank you ^tw