22770 Main St, Hayward, CA 94541, USA
Not resolved
Customer service

This company just created another account for me within the same address. I received a bill with new account number and it charges me additional prorate (about 6 months service fee) without any detail description.

I have never asked to discontinue the service and I’ve been always paying bills fully since I first moved in to my current address. This is certainly not correct and their customer service did not get back to me after I request to correct it through customer service.

Product or Service Mentioned: Waste Management Account.

Reason of review: Pricing issue.

Monetary Loss: $147.

Preferred solution: Let the company propose a solution.

Waste Management Pros: Wm is dishonest.

Waste Management Cons: Keeping money that is not theirs, Service and customer service response to issues.

  • Poor Customer Service After Sale
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