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1.0

After being a business customer for 6 years (would have cancelled after 3 years, but didn’t realize you had to send letter 3 months in advance to cancel, sneaky!) sent letter stating we were canceling. 1st they said they didn’t receive it, although someone had signed for it.

Wanted me to fax it to them, then they claimed they didn’t receive fax. Finally got that all worked out. Received what I thought was my last bill, paid it & they picked up dumpster. Thought I was done with them!

But oh no, received another invoice for $262.92 just to pick up dumpster! I have contacted several people at waste management & WMcares.com. With no results.

They claim it states in contract they charge anything they want to pick up container. Really?

Reason of review: Pricing issue.

Monetary Loss: $263.

Preferred solution: Price reduction.

Waste Management Cons: Price gouging.

Location: 1500 North Hooker Street, Chicago, Illinois 60642, United States

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