I have an offgrid home in Rio Rancho, NM. For years I recycled my own waste and since I generate little did not sign up for service.
In summer of 2014, rented home. Renters wanted garbage service. I was fine with that if they paid for it and told them that they could go to the local Waste Management and sign up. They signed up for service IN MY NAME.
A few months later I return to evict deadbeat renters and find overdue WM bills in my name. I called WM to complain, but was told service has to be in owner's name, and of course they weren't willing to give me free service. I asked how the service could be initiated without me signing anything.
I believe that if I wanted to pursue this legally I would win but I ended up paying the bill because new person living in my home wanted service as well. Moral of story - GO TO WASTE MANAGEMENT OFFICE to initiate service and collect up front from renters for service for the length of the rental.
Product or Service Mentioned: Waste Management Waste Collection.
Reason of review: Problems with payment.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
Waste Management Cons: Renter not billed.