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Have been a customer since 2012. The driver sets container off pad in the grass most times making ruts. Our biggest problem is their rates. Are paying almost 3 times more for service then when we started 6 years ago. Had signed a contract for years 2016-18 with a...
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I didn't like
  • I would give them no stars if i could
  • Run around we had to go through
#1396862
This company is by far the worse company I have ever dealt with as a business owner Charges for services not received, or asked for, or just outright screwing me. I would not recommend.this company to any business owner. Stay away. This company will screw you I got...
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1.0
#1390848
After being a business customer for 6 years (would have cancelled after 3 years, but didn’t realize you had to send letter 3 months in advance to cancel, sneaky!) sent letter stating we were canceling. 1st they said they didn’t receive it, although someone had signed...
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1.0
I didn't like
  • Price gouging
#1383035
The garbage people are really rude . They kept on ditching my neighborhood for no reason and our trash keeps on piling up.
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WMCares
WMCares
Waste Management Verified Representative

Hello, we apologize for any frustration caused, this is never the experience we want out valued customer's to have. Allow us to address this right away. Please email wmcares@w...

1.0
#1380114
Wednesday is out regular pick up day for our dumpster service. Having 3 horses by Wednesday it is imperative that the dumpster is emptied. After a couple weeks of rain (our regular guy did not have a problem picking up the dumpster with things being pretty wet during...
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WMCares
WMCares
Waste Management Verified Representative

Hello, we apologize your service was not completed on Wednesday. Allow us to look into right right away. Please email wmcares@wm.com Sub: (Review #1378658), include the detail...

#1378658
Ive had WM service for a few moths now and have not gotten my recycleing picked up once. Ive done everything i can think of but every week my recycling just keeps building up. Ive called several times and talked to a bunch of different people on why they wont pick up...
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1.6
#1368959
I got a bill for an overage charge because they said my lid was not closed on my 1 yd dumpster. A charge of $154.69. Which was on top of my quartley bill . The charge included a fuel sur charge which is already in with my reg bill. How can they charge me again for what...
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#1366273
I sign up for normal residential garbage service online by prepaying a year. They sent me an email saying to expect my cans within the next 7 days. I also got an email to sign into their web site to view an manage my account. That link never worked. Two weeks go by and...
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2.1
#1362429
Waste Management rep came to my door and quoted me a two year price at a very low rate. Not unhappy with my prior service but this was a third the price so I signed up. I also signed an authorization cancelling my current company. A month later the first service wasn't...
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#1361843
We are a small business. Less than 10 employees. We sent a certified letter stating that we are cancelling service with Waste Management at the end of December. We sent the letter in August. Their costs have more than tripled since the contract of 2008. Now they are...
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1.0
#1361107