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Waste Management - Driver ran stop sign!!!!
Waste Management - Driver ran stop sign!!!!
Waste Management - Driver ran stop sign!!!!
Waste Management - Driver ran stop sign!!!!
Waste Management - Driver ran stop sign!!!!
Waste Management - Driver ran stop sign!!!!
Waste Management - Driver ran stop sign!!!!
I was coming up to my a work place thru an area that has the right of way and the other direction has stop signs I could tell he might not be stopping so I did...he never even looked!!!. I am including photos of the truck and the area. It is in a small shopping mall...
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WMCares
WMCares
Waste Management Verified Representative

Hello Vickie, we apologize for this. Safety is very important to us. We appreciate you bringing this to our attention and will have this addressed immediately. ^mp

#1357735
Featured
Waste Management is Garbage
Waste Management is Garbage
Waste Management is Garbage
Got the reminder recycle flyer in the mail last week on what and how to properly recycle. I followed the instructions, like washing everything out and not including plastic bags. However, when I Came home today I found a pickup rejection note on my recycle bin and...
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1.0
I didn't like
  • Vandalism to my property
#1342171
We have had WM for just about ten years and as of today I realize we are not a valued customer to them at ALL. Thanks for gauging us after we were loyal customers to you. We had other choices but thought that you were a good company. I was wrong. For some reason we...
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Anonymous
Anonymous

Price gouging rate increase 13.57 I thought was illegal, anything over 10 percent is illegal

WMCares
WMCares
Waste Management Verified Representative

Hello, very sorry to hear about your experience. Please allow us to look into this immediately. Please provide the service address and your contact. Look forward to helping. ^...

2.3
I liked
  • Boo
I didn't like
  • Defrauded me into keeping service another year
  • Expensive
  • Deceitful business practices
#1313098
After 24 years with them I missed a payment while I was away. They only come in every quarter so this is easy to do. In the past, I missed a couple of first bills and I would get a reminder call or 2nd notice and pay it right away but not this time. Not once before did...
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WMCares
WMCares
Waste Management Verified Representative

Hello, we responded to your private message. Please respond back so we may help. ^mp

Anonymous
Anonymous

Your anger is showing. That's a good way to hang yourself ; you'll never prevail unless you can think clearly. Since you're dissatisfied, move on. Right or wrong, there are ti...

1.6
Greenfield, Massachusetts
I didn't like
  • Services
#1444693
Featured
Its been 3 weeks since our trash has been picked up. We have been calling waste management every day since the first day they did not pick up the garbage. Ladt thursday they picked up recycling but not the garbage. My bill is not behind so I don’t understand why they...
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1.0
#1347309
I am a Disabled Veteran who canceled service in August 2018, because I found a cheaper trash service. On my last day of service which was 30 August 2018 WM picked up the trash and recycle cans. Now they have been billing me for a $39 pick up charge. I refuse to pay it...
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Anonymous
workablemouse

I had contacted your office by phone and they would not zero out my account. Then I received a bill for $59 with added late fees, so I wrote a letter explaining the situation,...

WMCares
WMCares
Waste Management Verified Representative

Hello, very sorry for the delay in response to your message. We are here to help resolve issues. Please email us at wmcares@wm.com with the service address, including the city...

1.2
#1430930
I tried 6/17 to cancel my service because it had been raised to $175 a month and they stated due to my contract I couldn't cancel until 5/1/2018 I called 4/17/18 and was told it was too late to cancel and they are renewing my contract that i never signed or agreed to...
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Anonymous
Anonymous

2178251538 can help

WMCares
WMCares
Waste Management Verified Representative

thank you for reaching out, we would be happy to look into this for you. Please send your address and contact info to wmcares@wm.com (subject Review #1235627) and we will foll...

1.0
I didn't like
  • Horrible customer service - fail
  • Would not listen to our complaint
  • Not reliable
#1235627
Why the 14% price increase? The timing does not seem favorable considering Waterford is going to take bid to go to one carrier.
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WMCares
WMCares
Waste Management Verified Representative

Hello, very sorry for the delay in response to your message. We are here to help resolve issues. Please email us at wmcares@wm.com with the service address, including the city...

2.4
I liked
  • Nice drivers
I didn't like
  • Refund policy
#1434119
The contract with WM contains a paragraph buried within the legalese that states you can only cancel the AUTOMATIC renewal at the end of the contract term if you notify them in WRITING between 180 and 90 days prior to end of current contract. In other words, you CANNOT...
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WMCares
WMCares
Waste Management Verified Representative

Hello, we are here to help. Please email wmacare@wm.com Sub: (Review #1442233 ) with the address and your contact info, so we can look into. Look forward to helping. ^mp

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Waste Management - Get out now.

I had them for many years and the prices just kept going up, not to mention all the add on fees. I switched to another company that doesn't charge extras for trash pick up and they are saving me $132.00 per year. I get the same service and same schedule, love them. The kicker in the whole thing was they told me there was a $25.00 fee to pick up their canister, when I got the bill they charged an additional $2.57 fuel charge. I will never go back to Waste Management, all other trash services including Waste Connections charges $15.00 to pick up their can. I really don't see why we get punished for them retrieving their own equipment to start with.
#1433550