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Waste Management is Garbage
Waste Management is Garbage
Waste Management is Garbage
Got the reminder recycle flyer in the mail last week on what and how to properly recycle. I followed the instructions, like washing everything out and not including plastic bags. However, when I Came home today I found a pickup rejection note on my recycle bin and...
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1.0
I didn't like
  • Vandalism to my property
#1342171
We have had WM for just about ten years and as of today I realize we are not a valued customer to them at ALL. Thanks for gauging us after we were loyal customers to you. We had other choices but thought that you were a good company. I was wrong. For some reason we...
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Anonymous
Anonymous

Price gouging rate increase 13.57 I thought was illegal, anything over 10 percent is illegal

WMCares
WMCares
Waste Management Verified Representative

Hello, very sorry to hear about your experience. Please allow us to look into this immediately. Please provide the service address and your contact. Look forward to helping. ^...

2.2
I liked
  • Boo
I didn't like
  • Deceitful business practices
  • Defrauded me into keeping service another year
  • Expensive
#1313098
Its been 3 weeks since our trash has been picked up. We have been calling waste management every day since the first day they did not pick up the garbage. Ladt thursday they picked up recycling but not the garbage. My bill is not behind so I don’t understand why they...
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1.0
#1347309
I tried 6/17 to cancel my service because it had been raised to $175 a month and they stated due to my contract I couldn't cancel until 5/1/2018 I called 4/17/18 and was told it was too late to cancel and they are renewing my contract that i never signed or agreed to...
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Anonymous
Anonymous

2178251538 can help

WMCares
WMCares
Waste Management Verified Representative

thank you for reaching out, we would be happy to look into this for you. Please send your address and contact info to wmcares@wm.com (subject Review #1235627) and we will foll...

1.0
I didn't like
  • No refund for services not rendered
  • Not reliable
  • Would not listen to our complaint
#1235627
Well once again the trash was not picked up. They missed our entire road. Seems to be a common problem every holiday when one has a scheduled Friday pickup, no show on Saturday. Now the trash from Memorial Day will sit for two weeks as they will never send a truck. The...
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ron-41
ron-41

But they always pick up their checks!

WMCares
WMCares
Waste Management Verified Representative

Hello, sorry to hear about your experience. We would love the opportunity to address all your concerns. Please send an email to wmcares@wm.com (Sub: Review #1270933) with your...

#1270933
Located in FL. Contract was signed on February 17, 2017 for 1 commercial recycling dumpster and 1 waste dumpster, both smallest offered. Contract said $204.01 monthly for 12 months with auto-renew. With $150 delivery fee. Contract states termination must be done at...
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Anonymous
Anonymous

2178241538 can help

WMCares
WMCares
Waste Management Verified Representative

Thank you for reaching out, we would like to look into this for you. Please send your information to WMCARES@WM.COM (subject Review #1267389) and we will follow up. Thank you ...

1.0
#1267389
Waste Management - "Walkin' on Broken Glass"
This morning, I was fortunate to be outside when Waste Management came by because I heard them drop glass from a neighbor's trashcan. Granted, I bet those guys have to deal with a lot of crap jobs from residents, but they didn't even attempt to pick up the glass. I...
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WMCares
WMCares
Waste Management Verified Representative

Hello, thank you for your feedback. We would be happy to address your concerns. Please send us an email to wmcares@wm.com (Sub: Review #1329175) with your address and contact ...

#1329175
Waste Management - Car was hit by driver.
Waste Management - Car was hit by driver.
Drivers are careless. They could have called us like they do any other time or passed us this time if the cars parked was an issue. We have a small business and honestly don't need the can dumped but every other month. We are paying to get an empty can removed every...
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ExemplaryHerculesBeetle
ExemplaryHerculesBeetle

These people don't care, they simply hate their jobs and their lives. I've witnessed their drivers back into curbs, trees, mailboxes, etc. They keep going even, with a garbage...

WMCares
WMCares
Waste Management Verified Representative

Hello, sorry to hear about your frustrations. We'd like to get this addressed immediately. Please send us your address and contact information to wmcares@wm.com (Sub: Review #...

#1300736
We were charged 125.00 for having trash above the rim of our container. That is almost a month worth of pick up service. Not to mention all of the other hidden fees that are tacked on to the bill. I would not recommend this company to anyone. Trying to get in touch...
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WMCares
WMCares
Waste Management Verified Representative

Thank you for reaching out, please send your info to wmcares@wm.com (subject Review #1269064) and we will be happy to look into this for you. ^tw

Anonymous
Sheila Stratton

Waste Management did the same thing to us this month. I have used them for 4 years and want to cancel and they wont let us out of our contract because of and annual renewal th...

1.0
#1269064
Waste Management - Arrogant and lazy workers
Waste Management - Arrogant and lazy workers
Set out 2 shelves and a length of PVC pipe that weighs 12 oz and the collection truck wouldn't haul it away. They also bypassed my neighbors small kitchen chair. The driver took the time to get out of the truck and place a yellow tag stating I would need to cut the...
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1.0
#1330051