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1.2
Details
Live in the country and had a dumpster picked up once a month for 3 years. Every month the cost would increase, sometimes pennies and sometimes dollars. Try to find out why and the big run around would start about fuel costs and environmental issues. Fuel cost could...
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2 comments
LustrousCavalierKingCharlesSpaniel
#1752199

My trash bill has increased 3 dollars every bill. I thought I was only one. We need to get together and have senators, attorney general, news look into this,I know the politics know but if the outcry becoms loud enough they may start treating the poor, disadvantagd and stop these unethical practices.

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Review
#1647407 Review #1647407 is a subjective opinion of poster.
Pros
  • That you pick up my trash
Cons
  • Surpervisor attitude
Reason of review
Poor customer service
Another big company that could not care less about their customer! After the job is done,people will call for pickup.Then the fine details are explained on width of alley for the truck,, only to be told it cant be picked up! I was told to unload the bag move bag to...
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Review
#1647296 Review #1647296 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Waste Management in Saint Louis, Missouri - No Shows

1.5
Details
They didn't show up to collect my trash. I called them. They said we do not service your area anymore. What? They sent no email, no letter and nothing on there web site that stated they were ending service in my area. Now, I have two weeks of trash building up and have to find another service in a hurry. So, the way they close your account when you are paid in full is to not show up one day.
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Review
#1647146 Review #1647146 is a subjective opinion of poster.
Reason of review
Poor customer service

Waste Management in Gracewood, Georgia - Always late

1.0
Details
Waste Management - Always late
My trash is still not picked up today and it's 430 in the evening. This is sn ongoing problem.
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Review
#1646606 Review #1646606 is a subjective opinion of poster.
Pros
  • Website and e-pay options
Cons
  • That they are not providing service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Waste Management in Forest Grove-Cornelius, Oregon - Very poor

1.0
Details
were unscrupulous in taking Garbage container away poor business---after a week they said they would Bring a another container --no container plus my YARD debris bend was not picked-up ---I got out of hospital I'm Frustrated
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Review
#1645973 Review #1645973 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Waste Management in Topeka City, Kansas - Awful

Poor services and tried to charge 100 dollars if we didnt drop off containers. We ended service when they got to 50 a month compared to local at 19. Awful.
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Review
#1645887 Review #1645887 is a subjective opinion of poster.
Cons
  • Recycling pickup
  • So incredibly over priced
  • Lake of professionalism
Reason of review
Poor customer service

Waste Management in Reno North, Nevada - Lazy lazy lazy...

2.0
Details
Why is it that our rates go up and the limits to put out go down? Now have to pay extra for bagged up garbage that wont fit in the cans. They use to be a great service and energetic guys. Now they dont even get up off there seat. And if the can is open because the piece of cardboard is too big for us to break it down (us older folks) then they wont pick it up? Cmon washoe county waste management quit being so damn lazy. Over paid under worked these days for them. Wtf *** Dead Angry
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Review
#1644830 Review #1644830 is a subjective opinion of poster.

Waste Management in Tucker, Georgia - Unreliable

1.3
Details
They are the worst garbage company i have dealt with, there custom service and the service they provide are true garbage. They will pickup this week and next week they won't. When you call it's always the same excuse, "something was blocking your bin"
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Review
#1642822 Review #1642822 is a subjective opinion of poster.
Reason of review
Bad quality

Waste Management in Rochester City, Minnesota - Avoid them like the plague!

1.9
Details
I can't warn anyone enough to stay away from this company. They will skip collections and their customer service is horrible. I've had billing issues from their end that have literally required 6-7 calls over the course of a few weeks to get simple issues straighten out. After missed pick-ups, I will call and be told that an extra truck is coming back to make the pick-up but this has literally never happened.
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Review
#1641090 Review #1641090 is a subjective opinion of poster.
Cons
  • Lying sales person
  • Bad experience

Waste Management in Wooster City, Ohio - Excessive Missed pick ups

1.0
Details
everytime I called they blow me off all will be there will be there we have a weekly pick up out of the last 4 or 5 weeks we've been picked up twice we call you call you a call they tell you that they're coming and then by time that you called back cuz they never show up its been out there 15 hours.
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Review
#1640657 Review #1640657 is a subjective opinion of poster.
Cons
  • Problems occuring over and over and not being handled
  • Whole company sucks
  • Manipulative customer service staff
Reason of review
Poor customer service