Here is what to expect.....
3 year contract on service? YES
Rates fluctuating at will? YES
Missed pick up days? YES
Charge extra $150 if plastic trash bag showing out of top of can? YES
Have to cancel 90 Days in advance, but not more than 180 days in advance of 3 year contract ending? YES
Don't send cancellation letter contract extends another year? YES
Upgrade in can size and have contract start all over for another 3 years? YES
Can expect to get out of contract or have someone actually care about you being a customer....better think twice.
AMAZING how they can get away with this. They HAVE to have someone high up in Government helping them or be mob owned.
Product or Service Mentioned: Waste Management Waste Collection.
Reason of review: Poor customer service.