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2 comments

Here is what to expect.....

3 year contract on service? YES

Rates fluctuating at will? YES

Missed pick up days? YES

Charge extra $150 if plastic trash bag showing out of top of can? YES

Have to cancel 90 Days in advance, but not more than 180 days in advance of 3 year contract ending? YES

Don't send cancellation letter contract extends another year? YES

Upgrade in can size and have contract start all over for another 3 years? YES

Ripoff? YES

Crooks? YES

Can expect to get out of contract or have someone actually care about you being a customer....better think twice.

AMAZING how they can get away with this. They HAVE to have someone high up in Government helping them or be mob owned.

Review about: Waste Management Waste Collection.

Reason of review: Poor customer service.

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Anonymous
#1460366

We had the same experience. We had been a customer for 20 years.

The last four years they have increased their rates over 20% per year and never send notice beforehand, they just send an invoice.We left them for a rate of $242 vs their $790. Won't recommend them and will actively warn others in our business park as well as our vendors.

Anonymous
#1456702

Sorry to hear this, we would like to help. Please send us your address and contact information in an email to wmcares@wm.com (Sub: Review #1225317), so we can look into this. ^jhf

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