Worst customer service on the planet. rates go up annually a minimum of 25% and you are locked in to a revolving contract that self renews every 36 months with no signature.
I was told that to break the contract would cost me 1700.00.
My neighbors use a competitor and for the exact same service are paying 1/4 of what I'm paying. WM even said that by contract I can't dispose of my trash any other way but with them.Who knew you could become a fortune 500 company by robbing folks with their own trash.
Product or Service Mentioned: Waste Management Waste Collection.
Reason of review: Pricing issue.
Waste Management Cons: Supervisor attitude, Surpervisor attitude.