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2 comments

I had service with WM for 2 years and my trash level was always the same, untill suddenly o May-2017, they start to take picture for one month from my bin without notifying me and end of the month i end up with over $2000 extra bill! I called many times and said i need to dispute the charge as i was not aware of that, but they keep ignoring and pushing the invoice Right now, i am not paying that unfair bill, and they suspend my service, and still wants to bill e for the remaining of the contract.

What a shame and what a GREEDY CEO, i hope to see him one day behind bars and he end up with a big class action lawsuit.

Stay away from this company. Art

Product or Service Mentioned: Waste Management Waste Collection.

Reason of review: Poor customer service.

Preferred solution: Full refund.

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Anonymous
#1661697

They have done the same SCAM to my business starting 2017 STAY AWAY FROM WASTE MANAGEMENT

Anonymous
#1350438

Hi, thank you for feedback. We apologize for the experience you had with our billing and want to help.

Please send your address & contact info to wmcares@wm.com (sub:#1073808 ). thank you ^yn