Not resolved
2.1
Details
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
1 comment

I would not recommend Waste Management to anybody. Very similar to others, it was not clear that by cancelling the established and required 2-month prepaid period.

Once in need to to cancel, there would be no refund. The person who received my cancel call did not in any way suggest there would be no refund. When I emailed them to insist there should be a refund for a service not received they referred me to the back of the statement, which unfortunately I set up paperless.

Nobody should have to pay for services not received. Also realized they provide the most expensive rates in the area.

Product or Service Mentioned: Waste Management Residential Waste Collection.

Reason of review: Pricing issue.

Monetary Loss: $75.

Preferred solution: Full refund.

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Jason-Turner
#1279006

You really gotta read the small print with these guys!