2745 N Ohio St, Wichita, KS 67219, USA
Not resolved
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

I called to cancel service (3 attempts) and they told me I did not have service. I explained they had been taking money out of my account ever 3 months and I have their trash bins in front of my house. They insisted, I did not have an account. Three months later, sure enough my account is deducted.

After talking with them they found the error and will issue a refund. The refund will take 8 weeks to complete.

So due to their incompetence on 3 prior calls I have to wait 8 weeks for the error to be corrected.

Because of this, I will not be a returning customer.

Mind you I also often got missed during collection dates as well during service. With all the technology available today, you would think they could provide better service.

Product or Service Mentioned: Waste Management Customer Care.

Reason of review: Problems with payment.

Monetary Loss: $113.

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