There was a time when WM sent out a list of holidays and came after seven in the morning. Now I have to guess if Presidents’ Day is a holiday and hope I get out early enough at six am.
We have to play this game and they keep changing the rules.
If I had other options I would drop WM but I don’t so I’m stuck getting up at 5:30 AM. I can’t get the cans out the night beforebecause we use bags and we have animals that attack garbage.
Product or Service Mentioned: Waste Management Waste Collection.
Reason of review: Poor customer service.
Waste Management Pros: Hard working collectors.
Waste Management Cons: Lack of service.