Product: Waste Management Account Clear all filters (6 of 6 reviews match)
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Waste Management - Scam scam scam

The contact automatically renews after 3 years initial contract and then they changed early termination. They price at $129 a month then add other charges total up to $289 amount.They made canceling the contract difficult so it will automatically renew your contract again. Very bad company
1.0
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Product
Waste Management Account
#1225480
I moved out of state and Waste Management wasn’t in the state I was moving to so I cancelled my service. I received a bill that included service beyond my move out date. My final bill was so confusing it took four different people (two of which were supervisors) to try...
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Anonymous
Anonymous

Thank you so much for the feedback, and I do apologize for the frustration caused by the situation. If you would like to send this concern with your address to wmcares@wm.com ...

1.1
Product
Waste Management Account
#1179678
If you receive invoice such as 12-01 by mail, but invoice generated 11-21, then if you pay 12-02 for this invoice, you get billed late charge or/and resuming account fee or other fee.Then you try to cvotact them, they would ignore you and there no phone number only...
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Anonymous
Anonymous

Hi, We would like to look into this for you. Please send your address and your concern to wmcares@wm.com (subject Review #1171538 ) and we will follow up with you. thank you ^...

Anonymous
C baker

Been having problems with this company since day oneCorporate dont care, had my garbage skipped and they lied saying too much trash around my can and i barely can fill the can...

1.2
Product
Waste Management Account
#1171538
Then I called another company and they would give the same twice a week service for half of what waste management would and when my contact was expiring they called me and matched the other companies offer (from $575 to $245). If that's not highway robbery I don't...
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Anonymous
Waste Management

Hello, we're sorry to hear about your experience with us. We'd like to look into further. Please provide your address and contact info to wmcares@wm.com (sub:#1114413) so we c...

1.9
Product
Waste Management Account
#1114413
Paid the bill on August 10.August 28 my account was debited again for the same amount-different transaction #. I only leave enough money in my checking acct. to pay the bills so my account overdrafted when it was returned by my bank. The final answer from WM was that I...
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Anonymous
Waste Management

Hello, thank you for providing your feedback. We're very sorry to hear about this billing issue. Please send your address and contact info to wmcares@wm.com (#1102413) so we c...

Product
Waste Management Account
#1102413
My husband lost his job due to colon cancer on June 1 I contacted waste management to let them know what was going on and that I will pay my bill just a little late. The girl told me that was ok well then they stopped my service which I understand I did pay the bill...
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Anonymous
Waste Management

Hello, we're sorry to hear about your experience with our service. We'd like to help and look into your billing. Please send your address and contact info to wmcares@wm.com (s...

1.4
Product
Waste Management Account
I didn't like
  • Cancellation policy
#1088647