Meadville, Pennsylvania
Not resolved
2 comments

During financial difficulties, I paid my bill late. As soon as it was paid, an automatic charge of reinstating my service was added, plus a fuel surcharge!

My service was never interrupted, nor was any gas used to incur the said reinstating my services. I paid the bill plus the late fee, but did not want to pay for charges that were never done. I contacted customer service and they argued with me instead of realizing the situation.

I ended up paying the bill, but switched services. Watch out for charges never incurred!!!!

Reason of review: Pricing issue.

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Jason-Turner
#1231003

Fuel surcharge is just a scam to gouge you for more money. They do that to alot of people.

Anonymous
#1228623

Hello, we are sorry to hear about the recent issue with your billing. Please email us at wmcares@wm.com (subject: #938682) with your address and contact info and we'll reach out to you. thanks ^dn