Meadville, Pennsylvania
Not resolved

During financial difficulties, I paid my bill late. As soon as it was paid, an automatic charge of reinstating my service was added, plus a fuel surcharge!

My service was never interrupted, nor was any gas used to incur the said reinstating my services. I paid the bill plus the late fee, but did not want to pay for charges that were never done. I contacted customer service and they argued with me instead of realizing the situation.

I ended up paying the bill, but switched services. Watch out for charges never incurred!!!!

Reason of review: Pricing issue.

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Fuel surcharge is just a scam to gouge you for more money. They do that to alot of people.


Hello, we are sorry to hear about the recent issue with your billing. Please email us at (subject: #938682) with your address and contact info and we'll reach out to you. thanks ^dn