Product: Waste Management Commercial Waste Collection Clear all filters (0 of 37 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Pool Specialists is VERY DISATISFIED Waste Management service has been extremely poor, causing property damage many times. The garbage truck driver can not seem to get the dumpster on the pad continually creating ruts in the landscaped area. Initially we had problems...
Read more
1.0
Product
Waste Management Commercial Waste Collection
I didn't like
  • Usurious cancellation fee
  • Terrible customer service
  • Overcharged and did not return calls
#1351752
I have been working with Waste Management for almost six months so far and getting horrible service from the day one. Customer service employees are liars and they are not able to solve any problem. They do not pick up the dumpster on time and always come up with...
Read more
1.0
Product
Waste Management Commercial Waste Collection
I didn't like
  • Refusal to understand problem
  • Total lack of corporate ethics from their boardroom
#1349771
We have had WM for just about ten years and as of today I realize we are not a valued customer to them at ALL. Thanks for gauging us after we were loyal customers to you. We had other choices but thought that you were a good company. I was wrong. For some reason we...
Read more
Anonymous
Anonymous

Price gouging rate increase 13.57 I thought was illegal, anything over 10 percent is illegal

WMCares
WMCares
Waste Management Verified Representative

Hello, very sorry to hear about your experience. Please allow us to look into this immediately. Please provide the service address and your contact. Look forward to helping. ^...

2.3
Product
Waste Management Commercial Waste Collection
I liked
  • Boo
I didn't like
  • Expensive
  • Deceitful business practices
  • Defrauded me into keeping service another year
#1313098
Show

Waste Management - Customer service

Horrible customer service! We are a commercial account and get nothing but the run around concerning missed pickups. We have spent 2 months trying to change our container size and after 2 months still no results, very poor.
1.0
Details
Customer service
Reliability
Value for money
Product
Waste Management Commercial Waste Collection
#1289886
I have Waste Management for our business needs for last 15 years or more. Never had any issues. We just renewed our contract for all three businesses. I was notified through email couple days ago about overages charges of more than $300 (about 95 plus fees) for three...
Read more
FreezingRabbit
FreezingRabbit

I emailed waste managements reply last week. They haven't contacted us yet, or dropped the unfair charges yet.

Anonymous
Anonymous

Hello, allow us to look into these charges right away for you. Please email us at wmcares@wm.com Sub: (Review #1244881), so we can look into. We look forward to hearing from y...

2.0
Product
Waste Management Commercial Waste Collection
#1244881
Very bad service: sometimes they don't collect and they don't give you credit and when they find a little bit of more waste in the container they charge you 150 dollars. For holidays or other extraordinary events, if they have to collect in different days they never...
Read more
Anonymous
Waste Management

Hi, apologies for any frustrations you have had so far. We are here to help. Please email wmcares@wm.com (Sub: Review #1222574) with your address and contact information and a...

1.4
Product
Waste Management Commercial Waste Collection
I didn't like
  • Not having my trash picked up
  • No refund for services not rendered
#1222574
No need to go into details.The 600 plus bad reviews all mentioning the beyond rude, unprofessional, uncaring, kerfuffle, accusatory, finger pointing among themselves, unhelpful customer service, confusing invoices and got you contract tactics should suffice. How any...
Read more
Anonymous
Anonymous

THEY SUCK !

Product
Waste Management Commercial Waste Collection
#1179365
Waste Management - Horrible Service
Waste Management had a compactor on site, it leaked oil into our storm drain. We got a fine. They tried to fix it 3 times. I finally told them to remove it from the property. They now have a 6 yard dumpster that they dump every day. We now cannot get our tonnage...
Read more
Anonymous
Anonymous

Thank you for reaching out, apologies for any frustration caused by the situation. Please send your address along with your concern to wmcares@wm.com (subject Review #1178523 ...

1.0
Campbellton,Florida
Product
Waste Management Commercial Waste Collection
I didn't like
  • Unreliable service
  • Lack of service
  • Not having my trash picked up
#1178523
It appears that since Waste Management's customer service rep near the Elizabethtown Ky. is unwilling to be cooperative and does care about his customers I will be forced to file a civil suite against their company. Their company has raise my bill 25% and their driver...
Read more
Anonymous
Anonymous

So sorry to hear this. Please send your address to wmcares@wm.com ( sub Review #1157534) and we will be happy to look into this for you. thank you ^tw

Product
Waste Management Commercial Waste Collection
#1157534
They finally removed removed there EMPTY dumpsters on November 2 and billed be for the month of November. They also billed me $125 for each empty dumpster they remove. The new company I chose is 1/2 the cost of Waste Management. Do not use this company, There are...
Read more
Anonymous
Anonymous

Hi, we would like to assist in resolving any issues that you have experienced. Please send your address and contact info to us in an email wmcares@wm.com (sub:1136972 ) , so w...

1.6
Product
Waste Management Commercial Waste Collection
#1136972