Product: Waste Management Commercial Waste Collection Clear all filters (0 of 32 reviews match)
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I have Waste Management for our business needs for last 15 years or more. Never had any issues. We just renewed our contract for all three businesses. I was notified through email couple days ago about overages charges of more than $300 (about 95 plus fees) for three...
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FreezingRabbit
FreezingRabbit

I emailed waste managements reply last week. They haven't contacted us yet, or dropped the unfair charges yet.

Anonymous
Anonymous

Hello, allow us to look into these charges right away for you. Please email us at wmcares@wm.com Sub: (Review #1244881), so we can look into. We look forward to hearing from y...

1.9
Product
Waste Management Commercial Waste Collection
#1244881
Very bad service: sometimes they don't collect and they don't give you credit and when they find a little bit of more waste in the container they charge you 150 dollars. For holidays or other extraordinary events, if they have to collect in different days they never...
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Anonymous
Waste Management

Hi, apologies for any frustrations you have had so far. We are here to help. Please email wmcares@wm.com (Sub: Review #1222574) with your address and contact information and a...

1.4
Product
Waste Management Commercial Waste Collection
I didn't like
  • Not having my trash picked up
  • No refund for services not rendered
#1222574
No need to go into details.The 600 plus bad reviews all mentioning the beyond rude, unprofessional, uncaring, kerfuffle, accusatory, finger pointing among themselves, unhelpful customer service, confusing invoices and got you contract tactics should suffice. How any...
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Anonymous
Anonymous

THEY SUCK !

Product
Waste Management Commercial Waste Collection
#1179365
Waste Management - Horrible Service
Waste Management had a compactor on site, it leaked oil into our storm drain. We got a fine. They tried to fix it 3 times. I finally told them to remove it from the property. They now have a 6 yard dumpster that they dump every day. We now cannot get our tonnage...
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Anonymous
Anonymous

Thank you for reaching out, apologies for any frustration caused by the situation. Please send your address along with your concern to wmcares@wm.com (subject Review #1178523 ...

1.0
Campbellton, Florida
Product
Waste Management Commercial Waste Collection
I didn't like
  • Unreliable service
  • Lake of professionalism
  • Lack of service
#1178523
They finally removed removed there EMPTY dumpsters on November 2 and billed be for the month of November. They also billed me $125 for each empty dumpster they remove. The new company I chose is 1/2 the cost of Waste Management. Do not use this company, There are...
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Anonymous
Anonymous

Hi, we would like to assist in resolving any issues that you have experienced. Please send your address and contact info to us in an email wmcares@wm.com (sub:1136972 ) , so w...

1.4
Product
Waste Management Commercial Waste Collection
#1136972
I live in a semi rural area where waste management is the only service, not residential- but commercial. Which requires a three year contract (really). Which I found out today that they auto renew three months prior to your end of contract if they don't get a...
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Anonymous
T kriner

I was never tyold about tyhe 3 yrs signed for them to Put on property. Find out yr later when they charge me 150 overage for 2 months i cant cancel.

1.1
Product
Waste Management Commercial Waste Collection
I didn't like
  • Every interaction that i have had with them
  • Whole company sucks
  • Are liars
#1130735
I took over a site that had waste management as a provider. After sending invoice information over about 6 times, they still cant' send the invoices to the correct places. There was no contract signed for the site, and after continuous bad experiences with customer...
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Anonymous
Waste Management

Thank you for reaching out to us. We're very sorry to hear about the issues with cancelling. We'd like to look into the service so we can help. Please provide your address & c...

Product
Waste Management Commercial Waste Collection
#1126974
I had a business account with them for 3 years.All this years I was overcharged.In September I sent an email to the salesperson whith who I was working all this time, requesting to close the account, and I called him too. 10 days later they renewed the account without...
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Anonymous
Waste Management

Thank you for providing this feedback. We are always looking for ways to improve. We would like to look into your billing further and see how we can help. Please send your add...

Product
Waste Management Commercial Waste Collection
#1124758
Apparently, I'm a commercial customer. During the month of June, I was having a problem where someone would break my locked garbage can and dumbed in the trash (illegal dumping) after I close the business. This went on for few weeks and I noticed that there was $150...
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Anonymous
Waste Management

This is definitely something we want to look into. We apologize for the problems you had with us. Please send your address & contact info to wmcares@wm.com (sub:#1122377) so w...

1.4
Product
Waste Management Commercial Waste Collection
#1122377
I have been a customer of Waste Management for over 17 years, I own my own business, and upon trying to end my contract with WM at termination of its contract, they used extortion and scare techniques to try to make me stay with their company. My original fees were...
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Anonymous
Waste Management

We're sorry to hear about your experience. After filing your BBB and Attorney General, if your issue is still not resolved, please email wmcares@wm.com (sub:#1100978) so we ca...

1.2
Product
Waste Management Commercial Waste Collection
I didn't like
  • Awful
#1100978