Columbus, Ohio
Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Reliability
2 comments

Waste Management

WM.....more like Wasted Money!! This company consistently misses pick ups!

Drivers apparently can't read a route map or are too lazy to do their job!! When you call "Customer Service " they always tell you that the driver says it wasn't out in time...funny since it is always out the night before! Customer service just says, "you'll have to drag it back in, we'll get it next week".

Sounds like a driver not doing their job and a business that doesn't really care! As long as they get your money.

Product or Service Mentioned: Waste Management Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1119776

Very sorry to read of the missed collection. Let us review this further & assist with recovery.

Please send us your service address & contact information, so we may better assist.

Our email address is wmcares@wm.com -Subject: Review #798236-. Thanks, ^RM

Anonymous
#1119203

Not sure why they ONLY pick up garbage and nothing else and WHY do they come ONCE a week. Surely, more garbage would accumulate way before the following week!