Product: Waste Management Dumpster Rental Clear all filters (0 of 35 reviews match)
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Entrapment. Treat you any way they want as far as billing once you are under contract. after 15 years with this company something has changed and they have lost touch with their customers. Greed and abusive in billing practices. Beware small business they will go up on...
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WMCares
WMCares
Waste Management Verified Representative

so sorry to hear this, please send your address to wmcares@wm.com (subject Review #1251577) and we will look into this right away. thank you ^tw

Anonymous
Anonymous

every month the bill is higher than the last. they missed the recycler a couple times and refused credit. The bills are sent out online without any pattern and I've received t...

1.0
Product
Waste Management Dumpster Rental
#1251577
As a 20 year loyal customer when my association told me i had to get rid of my dumpster all of a sudden i went from a month to month contract to a saposed 3year locked in deal we knew this day was coming thats why steve labrec had me as a month to month customer now...
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Anonymous
Anonymous

Hi, very sorry to hear this. Please allow us to help resolve your concern. Please email wmacares@wm.com Sub: (Review #1247066). Look forward to hearing from you. ^mp

Product
Waste Management Dumpster Rental
#1247066
I finally found a local company to pick up our garbage after years of issues with WM. I called to cancel service and have the conversation recorded. They REFUSED to come and get the old dumpster until June 1st, even though the last pickup is May 15th. She was quite...
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Anonymous
Anonymous

Hello, we sincerely apologize for your experience, please allow us to look into this further for you. Please email us at wmcares@wm.com Sub: (Review #1246110), so we can look ...

Product
Waste Management Dumpster Rental
I liked
  • Nice drivers
  • Website and payment options
  • First customer service has been improving
I didn't like
  • Rude supervisors
  • How i was treated when i attempted to quit service
  • Uncooperative
#1246110
After almost 20 years our association is making me remove dumpster.I have been a loyal cusomer even when the competition offered better deal i was on month to month service because of my situation supposidly i signed a contract for three years. Last year but i know i...
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3.0
Product
Waste Management Dumpster Rental
#1242620
Mattawa/Desert Aire crab feed April 7th. 140 people coming! Ordered 2 yd dumpster in Jan to be delivered April 4th. Confirmed it April 3rd & never delivered. It's Friday 6th & no one called back. Can you smell the results of no dumpster??
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WMCares
WMCares
Waste Management Verified Representative

Hi, very sorry to hear about the container was not delivered on time . We would be happy to look into getting a dumpster delivered as soon as possible. Please send your addres...

1.0
Product
Waste Management Dumpster Rental
#1228290
We have been a loyal Waste Management customer for 20-years...never once being late on the monthly payment although we have occasional service issue with missed pick-ups, etc., but we never made a formal complaint. When we first moved into our present house three...
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Anonymous
Anonymous

Hi, thank you for reaching out we would like to look into this for you. Please email your address to wmcares@wm.com (subject Review #1221166) and we will follow up with you. t...

Product
Waste Management Dumpster Rental
#1221166
they charge extra for every thing, your bill end up three times the amount it should be. then when you want to cancel the hit you with 900 termination fee. my advice don't sign up. there are a lot of small in town businesses that want your business, they don't. when i...
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Anonymous
Anonymous

Sorry to hear this was your experience. Please email your address to wmcares@wm.com (subject Review #1220483) and we will be happy to look into this for you. Thank you ^tw

1.0
Product
Waste Management Dumpster Rental
#1220483
I'm a long time customer, never much trouble at all with WM until I looked at the charges from over the years.order a 2 yard dumpster in 2005 or 2006. 60$ per month. added charges over the years my wife just paid it until the other day she said you realize we pay over...
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2.7
Product
Waste Management Dumpster Rental
I liked
  • Good service
#1183980
I signed a ONE YEAR contract with WM for a dumpster.After 1.5 years they started to charge HUGE and unfari overages which could not be disputed due to auto draft payment. I then asked for the dumpster to be removed because I had a much better price quoted from another...
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Product
Waste Management Dumpster Rental
#1174803
Be careful signing up online.When i signed up they took 2 full payments out of my account. And when i called to tell them this they couldnt even find 1 payment so i battled with them for over a week to get refunded the money i never gave permission to take in the first...
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Anonymous
Anonymous

Hi, thank you for reaching out. So sorry to hear this, please send your address to wmcares@wm.com (sub Review #1146031) and we would be happy to look into this. thank you ^tw

1.5
Product
Waste Management Dumpster Rental
#1146031