Product: Waste Management Dumpster Rental Clear all filters (31 of 31 reviews match)
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Had 5 yr. contract with Standard Waste to handle 30 yd open dumpster for office / whse. 2nd yr of contract WM acquires Standard Waste then starts charging inactivity fee from $290- $640/month when I don't have at least 2 hauls. I argue not part of contract, WM...
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Anonymous
Waste Management 1

Hello, we'd like to review the service agreement and assist with your concerns. When you have a moment, please email wmcares@wm.com- Subject: Review #807081- with your account...

Product
Waste Management Dumpster Rental
#807081
I am so disappointed with WM. They need a more professional method of dealing with their customers. I have been with WM for many years and now I feel I should find a different company. The tenants in my property voiced their complaints about the trash not being picked...
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Anonymous
Waste Management 1

Sorry to read of your experience. We'd like to look into this further. Please email us the service address/account details, so we may better assist. Our email address is wmcar...

1.7
Product
Waste Management Dumpster Rental
I didn't like
  • Bad serviced
  • Company attitude
#785098
I placed a call to waste management today Friday approx. 1 pm concerning a dump permit, KAREN answered the phone.I told her I was a resident but did not have a vehicle registered, she sighed and told me I probably would not be able to get a sticker? I asked to speak...
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Anonymous
Waste Management 1

Very sorry to read of this experience. Please send us your service address & contact details, so we may better assist. Our email address is wmcares@wm.com (Subject: Doylestown...

5.0
Product
Waste Management Dumpster Rental
I didn't like
  • Karen-very rude
#776058
Waste Management is a horrible company. I have used them to two years. I have noticed that my bill was increasing so I called. Obviously I talked to several different people before someone told me that their office was closed for the day. It was 4:00. My next step was...
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Anonymous
Anonymous

Just be sure you give them a notice of between 180 and 90 days before your contract ends or you'll be locked in as contract automatically renews. It's a horrible company to d...

Dbuckalew1
Dbuckalew1

I have already talked to someone and that is when I was notified if I left I would be charged $1,000 for breaking my contract. I understand that fees should be paid but $1,000...

1.2
Product
Waste Management Dumpster Rental
#706205
When I got my container delivered it was wrong size, called to find out my pricing for 60 minutes, I was mocked, laugthed at and got the run around and still no answer what I will be charged. Representive refused to give me their manager, name continued to escalate...
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Anonymous
Waste Management 1

Hello, very sorry to read about your experience. We can assist with reviewing your account and charges, as well as, address any quality failures. Please send us your account a...

1.0
Product
Waste Management Dumpster Rental
I didn't like
  • Corrupt contracts
  • Poor service
  • Being lied to every time i called
#683024
Canceled residential service prior to end of month and was told there would only be a container removal fee of $17. Instead, was charged for the following month plus container removal of $25 plus fuel charge plus regulatory charge for a total of $64.
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Anonymous
Anonymous

Hello sorry to read about your invoice/charge concerns. Please email us so we may look into the charges, and verify what we can do to resolve your concerns. Our email address ...

1.0
Product
Waste Management Dumpster Rental
#678566
I ordered a dumpster to be delivered on a Friday and to pick it up on a Monday as I was moving out. They said it would be delivered between 6am-6pm. Ridiculously long window. At 5 p.m. they left me a message stating they had a computer glitch and did not see they...
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Anonymous
Anonymous

Hello, sorry to read about your experience. We'd like to look into this further. Could you please email us with the account address and your contact information, so we may bet...

2.6
Champlin, Minnesota
Product
Waste Management Dumpster Rental
I didn't like
  • Corrupt contracts
#672586
Ordered a 20 cubic ft dumpster, they dropped off a 40 cubic ft NOT WHAT I ORDERED!! Filled it up and now they want to charge me $143.70 for being over th 3ton weight limit. Sounds liske bait and switch! They claim they have no record of dropping off a larger dumpster...
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Anonymous
Waste Management 1

Sorry to read about your billing concerns with overages. Please email us at wmcares@wm.com (Subject: Swartz Creek, MI) with your account address and contact information so we ...

Product
Waste Management Dumpster Rental
#667293
If you like multiple broken promises, you will love Waste Management. Here is my story: my sisters and I flew into central Florida from out of state because we had to move our mother into an assisted living facility and empty her house. We were on a short timeline, as...
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Product
Waste Management Dumpster Rental
#501416
Had work done at my house and contractor needed a dumpster so I ordered one. I did a three day rental and added a day so that we had an extra day for a total cost of $554. The fine print catch is that they do not give you a delivery or pick up time and it can be...
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Product
Waste Management Dumpster Rental
#444710