Waste Management is a horrible company. I have used them to two years.
I have noticed that my bill was increasing so I called. Obviously I talked to several different people before someone told me that their office was closed for the day. It was 4:00. My next step was to get online and send an email.
It took forever for someone to call me back. After playing phone tag with a represenative for a few days we finally were able to talk about my concerns. I let him know I wasn't satisfied with the increase and I found a company that would do it for way less and I was considering switching unless they lowered their price. Well he quickly let me know that I was locked into a 3 year contract and if I wanted out that I would have to pay 6 times my last bill plus dumpster removal fee plus taxes.
Which ended up being a little over 1,000 dollars.
He did however tell me he would lower my rate if I signed another three year contract. No thanks Mr.Business Man I will wait until July then I'm gone.
Product or Service Mentioned: Waste Management Dumpster Rental.
Reason of review: Pricing issue.