I was with Waste Management for over 20 years and they provided great service. When I was moving out of the area they came for the last pick up and did not take all of our garbage - they left items at the side of the road and my neighbors had to collect it and put it in their cans as Waste Management took our cans away.
Also they owe me a refund and I still have not received it 1 month since our service ended...they keep telling me they will process it and I still have not seen my check.
I don't understand how it is okay for them to be late on a refund, yet customers are not able to be late to them on payments. I would NEVER use this company again, and urge other potential customers to find a different service.
Reason of review: Poor customer service.