Norcross, Georgia
Not resolved
1.0
Details
Customer service
Reliability
1 comment

I am so disappointed in my service with this company. The driver did not come out and pick up my garbage this week, and when I called, the customer service rep says that they noted on my account that the trash was not out there on time.

LIE!!!!! just because they did not come down my street, gives them no reason to be dishonest about it.

I heard horrible things about this company already, but took a chance anyway. Oh How I regret that decision!

Product or Service Mentioned: Waste Management Waste Collection.

Reason of review: Drivers lied because they missed my pick up.

Preferred solution: Deliver product or service ordered.

Waste Management Cons: Lack of respect for customers.

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Anonymous
#1095000

Very sorry to read about this missed collection and service issue. Let us review this further & asst in recovery resolution.

Please email your service address & contact information to wmcares@wm.com (Subject: Norcross, GA). Thank you, ^RM