if you have WM hauling your business trash they have breached their contract many times with you. The price increases are way above what the contract details and are done more often than annually.
If you have recyling service you are paying a "recycling offset fee" or rmo that was never a prt of your contract and your fuel surcharge is calculated on top of your bas plus all the other surcharges...they are about 20-40% higher than competitors..best thing to do is get a price from a reputable hauler, stop paying the WM bill.
They will gice you collections calls and threaten "liquidated damages" but in the end they will just remove the container. This company is only concerned about satisfying Wall St and doing it by getting as much out of their Customers that they can..hoping you don't have the brains to get rid of them.
Review about: Waste Management Waste Collection.