Update by user Apr 15, 2017
Included the rusted picture of our about to fail 3 yrd dumpster we are paying $ 323 per month for
Original review posted by user Apr 13, 2017
I called to cancel, but was told that since we did not renew in April, that we were automatically renewed for twelve months. The person I spoke with admitted our prices had gone way over what others pay for a 3 yard dumpster.
Well over $ 300 per month. He then blamed our small family business for the rate increases since we did not call to negotiate the price. I have to say this is very deceptive and will have to report to BBB. They include a fee to maintain the dumpster, but the bottom is mostly rusted out.
Any business that has to resort to this type of tactic definitely has a faulty product and service if they need them to succeed. Anyone else have success in dealing with them?
Product or Service Mentioned: Waste Management Commercial Waste Collection.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Cancellation of service.
I didn't like: Poor communication, Supervisor attitude, Would not listen to our complaint.