Pine, Colorado
1.0
Details
Customer service
1 comment

Never will use this company again. My own fault for not getting rid of this service a long time ago.

Driver says he can't get up my hill to collect garbage because it's icy, which it is not! He doesn't even have chains with to put on. Dumb! The snow on the road is sticky!

They want us to bring it down to them!

7 years lived here and have never had to do that! Bad bad buisness!

Reason of review: Poor customer service.

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Anonymous
#1084691

Apologies for the service experience. Weather conditions can cause heavy delays and placement changes depending on road conditions.

Our trucks are a unique type of vehicle and are much heavier than any other service vehicle. Safety is our priority. If roads are deemed unsafe due to snow conditions the placement can change with notification sent.

We can verify the collection placement for your area, please email us at wmcares@wm.com. Thanks, ^RM